Our Culture


Our Unique Culture Becomes Your Brand Advantage

We believe in the Circle of Growth philosophy—that our employee loyalty drives customer loyalty, which results in business profitability. We invest our profits into the professional and personal development of our employees so that your customers get the highest quality and most compassionate brand experience and our employees get a truly unique and rewarding work experience.
 
Beryl prides itself on this unique culture which results in low turnover among our Call Advisors and has been recognized with numerous state and national "Best Places" to work awards.

Circle of Growth

BERYL'S VALUE IS IN ITS PEOPLE

While technology enables the business, Beryl's true value is its people. Beryl's reputation for world-class customer service comes from creating an environment of growth, fun and opportunity, resulting in record low attrition. Beryl is an eight-time award winner as a Best Place to Work both locally and statewide, and has been named the #2 Best Medium Size Company to Work For in America. Awards Why is Everyone Smiling? The Secret Behind Passion, Productivity, and Profit  BNet Book Brief
Beryl's unique culture is the subject of a book entitled Why Is Everyone Smiling? The Secret to Passion, Productivity and Profits, by Beryl's CEO Paul Spiegelman, released by Brown Books. Beryl is a family-owned company that has no outside investors, allowing it to stay focused on its purpose — Connecting People to Healthcare.

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