The Beryl Companies - Contact Us

Connecting People to Healthcare

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It's Not Just a Call, It's a Customer
Moments of Truth: Hospital Switchboards
Ready or Not, Customer Service is Coming to Healthcare
High Performing Organizations: Culture as a Bottom-Line Issue
Women's Health Fair Demonstrates Significant Return on Investment
Health Plan's Growth Brings Customer Service Challenges; Outsourcing is "Just What the Doctor Ordered"
Outsourcing Call Center Achieves Strategic Vision of Customer Contact Center
Integrating Technology and Human Contact to Improve Customer Experience
Understanding the Importance of Accountability for Hospital Marketing Investments
The Hospital Marketer's Guide to Measuring Credible Return on Investments
Branding Campaign Drives Need to Measure Effectiveness