The Beryl Companies Welcomes New Staff Members Aleecia Fezio and Shaun Clinton

(DALLAS, TX) - The Beryl Companies, the nation's leading healthcare-exclusive provider of outsourced call center services, welcomes new staff members Aleecia Fezio and Shaun Clinton. As product manager, Aleecia will manage lifecycles of new and existing products. As strategic account executive, Shaun will be responsible for overall growth, retention and strategic planning with senior management for assigned clients for Beryl, which currently works with more than 450 of the nation's hospitals and health systems. 

Aleecia Fezio brings more than eight years of experience in full software lifecycle project management, with a comprehensive background in healthcare from Perot Systems, Broadlane, and ACS Inc. During her tenure, she led the first off-shore staff for a materials management application, cutting company costs in software development. Aleecia is a certified project management professional (PMP) and a ten-year member of the Dallas Project Management Institute (PMI). Lance Shipp, Beryl’s chief operating officer, says, “Aleecia’s proven leadership experience with implementing targeted action plans to maximize operational productivity will keep Beryl on track for providing  our clients the best new products and services as well as enhancing our existing ones across the care continuum.”

Shaun Clinton also has extensive background in healthcare, and is well-equipped for his new role of strategic account executive. He spent fifteen years at Cardinal Health, where his most recent position was serving as the voice of the customer as director of strategy and execution. Shaun is a member of the American College of Healthcare Executives (ACHE) and the Health Industry Distributors Association (HIDA). Linda Knox, Beryl's senior vice president of market development, states, “Shaun’s background in business development will help our clients grow and strengthen relationships with consumers.”

With these two new additions, Beryl illustrates its commitment to providing superior customer service and developing the best products and services.

About Beryl
Beryl, the nation’s leading healthcare-exclusive call center, helps organizations grow revenue and build lasting customer relationships by connecting people to healthcare. As a top provider of outsourced telephone and Web-based communications, Beryl delivers 24/7 exemplary customer service during more than seven million interactions annually. Since 1985, hundreds of healthcare organizations have relied on Beryl for best-practices insight and data they can use to make more informed decisions about customer acquisition and retention. For more information about Beryl and its educational arm, The Beryl Institute, visit www.beryl.net.