Paul Spiegelman, Founder & CEO

Paul co-founded Beryl with his two brothers in 1985. As CEO, he oversees strategic planning and business development for the nation's thought-leading company in healthcare customer interactions and relationship management. He is responsible for setting the vision for the company, building a strong management team, and promoting the unique culture for the 300-plus co-workers. This culture has resulted in Beryl being chosen as the #2 Best Medium Company to Work For in America, and earned Paul the honor of being named a finalist for the 2007 and 2009 Ernst & Young Entrepreneur of the Year Award. He also is the executive director of The Beryl Institute, the company's thought leadership entity.

Paul is a much sought-after speaker and is particularly passionate about the importance of customer service in healthcare. He is a frequent author whose views have been published in Inc. Magazine, Dallas Morning News, Healthcare Financial Management, Leadership Excellence, Entrepreneur and many other noteworthy publications.

While continuing to lead Beryl, Paul has been named CEO of the Small Giants^SM Community, a nonprofit organization dedicated to supporting companies that choose to be great instead of big. This role is a natural extension of his first book, Why is Everyone Smiling? The Secret Behind Passion, Productivity and Profit, which explores how businesses can create the kind of corporate culture that fosters creativity, builds employee and customer loyalty, and benefits the company's bottom line.

Paul practiced law for two years prior to starting Beryl. He holds a Bachelor of Arts in history from the University of California Los Angeles and a law degree from Southwestern University. He mentors MBA students attending Texas Christian University and Southern Methodist University's Edwin L. Cox School of Business as well as nurse executives in the Robert Wood Johnson Executive Nurse Fellows Program. He also is a member of the American College of Healthcare Executives and on the board of the Entrepreneurs Foundation of North Texas.