Our First Choice Engagement Suite offers non-clinical and nurse triage patient experiences that allow you to more quickly and effectively create committed customers—from first contact through follow-up engagements.
Nurse Triage
Beryl's Nurse Triage services provide experienced and highly-trained nurses who answer callers' medical questions using physician-approved guidelines. Nurse triage increases the accessibility of healthcare while decreasing overall costs by using nurses for initial assessment, information, teaching and referral.
Beryl´s Nurse Triage services are staffed by highly trained RNs with triage experience that offer the following:
- Physician-approved, evidence-based guidelines
- URAC certification
- After hours or community service benefits for affiliated physicians
- Immediate care and consultation with patients, with direction to appropriate medical staff
Return on Investment
- Build relationships – Nurse Triage can extend your brand to new consumers or build relationships with existing patients, increasing patient satisfaction and loyalty.
- Measure effectiveness – Beryl provides monthly management utilization reports and an annual ROI report that links these calls to marketing programs and patient usage, so you can directly measure the effectiveness of your nurse triage services.
