Partnering with Britt R. Berrett, PhD, FACHE, President of Texas Health Presbyterian Hospital Dallas, Paul Spiegelman, co-founder and CEO of The Beryl Companies, will explore the philosophies and experiences that inspired the upcoming book "The Patient Comes Second" with more than 5,000 leaders of Healthcare organizations at the American College of Healthcare Executives (ACHE) 2012 Congress on Healthcare Leadership. "The Patient Comes Second" deconstructs the notion of putting the patient at the center of the healthcare delivery model and brings to light just how important it is to take care of your people first so they can provide the best experience possible for every patient.The 2012 Congress on Healthcare Leadership will be held at the Hyatt Regency in Chicago, IL. Their topic will be presented at 10:45 AM and at 2:15 PM on Tuesday, March 20, 2012.