07/06/2009
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Nancy Lecroy
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CEO of The Beryl Companies is Finalist for Ernst & Young Entrepreneur of the Year Award

CEO of The Beryl Companies is Finalist for Ernst & Young Entrepreneur of the Year Award

(DALLAS, TX) — At the 23rd Annual Southwest Area Ernst & Young Entrepreneur of the Year Awards Ceremony on June 27, Ernst & Young recognized Paul Spiegelman, CEO of The Beryl Companies, as a finalist for the Health Services category. “Being a finalist for this prestigious award alongside the industry elite is an honor and privilege,” stated Paul. Ernst & Young Entrepreneur of the Year is the world’s most prestigious business award for entrepreneurs and celebrates those who are building and leading successful, growing and dynamic businesses.

An exemplary entrepreneur, Paul started a small emergency medical response business with his two brothers in 1985 when his grandfather began to suffer from congestive heart failure. When the company began to provide physician referral services to hospitals, Paul built the call center facility that has since transformed healthcare marketing and provided a fresh outlook on company culture. Instead of being concerned solely on saving its clients money, Beryl is concerned with generating revenue for its clients and prides itself on providing return on investment and downstream revenue. This year, Beryl’s call advisors will serve more than 7 million consumers and nearly 500 healthcare clients, generating approximately $35 million in company revenue. Furthermore, Paul has a unique perspective on company culture and is dedicated to keeping employee morale high. With a turnover rate one-seventh the industry average and customer retention at 98 percent, he has proven success at both providing exceptional service to the clients and creating a dynamic and fun place to work.

About Beryl
Beryl, the nation’s leading healthcare-exclusive call center, helps organizations grow revenue and build lasting customer relationships by connecting people to healthcare. As a top provider of outsourced telephone and Web-based communications, Beryl delivers 24/7 exemplary customer service during more than seven million interactions annually. Since 1985, hundreds of healthcare organizations have relied on Beryl for best-practices insight and data they can use to make more informed decisions about customer acquisition and retention. For more information about Beryl and its educational arm, The Beryl Institute, visit www.beryl.net.

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