The Beryl Companies Earn a Place in Inc. 5000 List for Third Consecutive Year
The Beryl Companies Earn a Place in Inc. 5000 List for Third Consecutive Year
(DALLAS, TX) — The Beryl Companies, the nation's leading provider of outsourced call center services to healthcare organizations, has achieved a growth rate of 41 percent in the last three years, earning it a place in the prestigious Inc. 5000 list of the fastest-growing private companies in the country for the third straight year. Beryl attributes this strong growth to its commitment to innovating new products and hiring the best people to provide the most optimal patient experience. With its newest product across the care continuum, post discharge services, Beryl is making strides to truly help manage the entire patient experience. Lance Shipp, chief operating officer, states, “Beryl’s services extend before and after a hospital visit, creating a positive first and last impression for our clients.”
In addition to new services, Beryl makes it a priority to hire the best people to provide its world-class customer service. Paul Spiegelman, Beryl’s founder and CEO, hires the best people who have a passion to provide a compassionate and personal touch with each and every call. He asserts, “I believe that when you invest in employees and they enjoy what they do, they in turn will take care of the customer and the organization will thrive.” Due to the fact that Beryl’s client retention rate is 96 percent year over year and that it has repeatedly been recognized as a “best place to work” nationally, statewide, and locally, hiring and retaining the “crème de la crème” has proven itself as an effective strategy.
Complete results of the Inc. 5000, including company profiles and a list of the fastest-growing companies that can be sorted by industry and region, can be found at http://www.inc.com/.
About Beryl
Beryl, the nation’s leading healthcare-exclusive call center, helps organizations grow revenue and build lasting customer relationships by connecting people to healthcare. As a top provider of outsourced telephone and Web-based communications, Beryl delivers 24/7 exemplary customer service during more than seven million interactions annually. Since 1985, hundreds of healthcare organizations have relied on Beryl for best-practices insight and data they can use to make more informed decisions about customer acquisition and retention. For more information about Beryl and its educational arm, The Beryl Institute, visit www.beryl.net.