Beryl Changes Name to BerylHealth
Introduces New Name, Logo and Technological Upgrades and Continues Legacy of Helping Hospitals Improve Patient Experience and Grow Their Bottom Line
DALLAS – Jan. 3, 2012 – For more than 25 years, Beryl has been dedicated to healthcare by equipping hospitals and health systems with innovative technology and services that uniquely connect them to their patients. More recently, the company expanded its product offerings and introduced technological upgrades to address the challenges hospitals face in the new era of healthcare reform. With that expansion and other innovations, the company is introducing its new name, BerylHealth. This change reinforces the distinction from its sister organization, The Beryl Institute, which serves as the premier thought leader and research entity on improving the patient experience.
"We’re in the business of helping hospitals impact the health of people. Whether it’s partnering to implement solutions that improve patient experience, creating customized post-discharge services or helping drive physician referrals, we provide the most comprehensive services to guide patients through the entire healthcare process, both inside and outside the hospital’s walls,” said Steve Whitehurst, the chief customer officer for BerylHealth. “Our transition from Beryl to BerylHealth is simply a way for us to put our stake in the ground as the industry leader in patient experience and demonstrate our commitment to improving healthcare, as we continue to grow and evolve to meet the needs of our customers in this rapidly changing environment.”
Although the company’s name and logo are receiving a facelift, its services and product offerings will stay the same. BerylHealth provides customizable patient experience solutions, including tools and services that help people before they need care, as well as those they need after they receive care. By providing personalized communication with patients, BerylHealth delivers a seamless, compassionate interaction for patients with their health system and/or physician that results in measurable increases in patient compliance, reduced readmission rates and improved HCAHPS scores. “Our recent investment in technology has allowed us to provide even more solutions to our customers,” said Paul Spiegelman, founder and Chief Executive Officer of The Beryl Companies. “We are truly committed to revolutionizing the way healthcare is delivered to create a win-win for hospitals and their patients. That means enhanced revenue and increased patient loyalty for hospitals and healthier, happier patients.”
As part of this investment, BerylHealth recently announced its partnership with Phytel to provide hospitals with a new post-discharge solution that will further enhance the patient experience and improve the hospital’s ability to coordinate care within its network. Other investments include a cloud computing solution that provides clients with 24/7 access to customizable, actionable, real-time information to help hospitals make more informed decisions and measure their results. For more information about BerylHealth visit its new website URL www.berylhealth.com.
ABOUT BERYLHEALTH
BerylHealth is a technology-enhanced patient experience services company dedicated to improving relationships between healthcare providers and the communities they serve. BerylHealth helps hospitals become the “top of mind” provider by building lasting consumer relationships. By providing a compassionate, personal touch, robust data, and customizable solutions, BerylHealth extends the brand of the local provider through every patient contact, and provides hospitals with business insights that allow them to enhance their reputation and achieve their strategic goals.
ABOUT THE BERYL COMPANIES
The Beryl Companies is comprised of four businesses: two that focus on improving the patient experience in a variety of healthcare settings and two that focus on improving workplace culture and values-based business productivity. The Beryl Companies sees these activities and concepts as intrinsically linked. The Beryl Companies' foundational business, BerylHealth, is a technology-enhanced patient experience services company dedicated to improving relationships between healthcare providers and consumers. The Beryl Institute is the global community of practice and premier thought leader on improving the patient experience in healthcare. The Circle is a training company that helps other businesses enhance employee engagement and develop more positive workplace cultures. The fourth component, the Small Giants Community, is an international organization dedicated to the support and development of businesses that define their success by values-based principles.