Class/Event Registration
BerylHealth´s Class and Event Registration services help hospitals drive customers to additional hospital services that increase revenue while building customer relationships. It´s a central live call and web-based solution to enroll consumers in classes, community events, screenings and seminars. Service is available 24/7 in English and Spanish.
Our professional Call Advisors provide personal and compassionate customer service, assisting in:
- Class enrollment
- Pre- and post-registration
- Cross selling of relevant classes, services and physicians
- Payment, confirmation and participant tracking
Return on Investment
Your customers easily get connected to the most appropriate classes, events and services while you get a streamlined approach to managing class and event registration. You can also use this opportunity to generate additional downstream revenues for other services you provide.
We also help you measure your marketing efforts and ROI, with the following:
- Enrollment, payment and class roster information.
- Consumer demographics, how the consumer heard about the class/event or service, relevant classes or services offered, and payment tracking.
- MMR referral volume by year, trended by month, enrollees and those who un-enrolled by class session, and class details by session.
- Live call and web interaction data provided to third-party CRM data solution providers already contracted with your hospital.
- BerylHealth´s Revenue Reconciliation system matching hospital inpatient, outpatient, and emergency room visits against class referral and registration transactions received through BerylHealth.