Patient Scheduling/Appointment Reminders
BerylHealth´s Patient Scheduling and Appointment Reminder services increase hospital efficiency and consumer satisfaction while decreasing costly appointment no-shows.
Our professional Call Advisors act as an extension of your hospital´s front desk or scheduling department, utilizing the same protocol to quickly and efficiently help customers:
- Schedule an appointment with their preferred physician or clinic through a VPN connection to the hospital´s scheduling application.
- Receive reminders of their upcoming appointments, complete with confirmation of time, date, place, physician name and answers to any other questions they may have.
Return on Investment
In this highly competitive environment, patient satisfaction is the key to building long-term customer relationships. Patient scheduling and appointment reminder services:
- Increase Patient Satisfaction - With additional scheduling staff at your disposal, your front-line staff can be freed up to work with the patients that are right in front of them increasing patient satisfaction.
- Decrease No Shows - Appointment reminders decrease no-shows which are directly related to the bottom line.